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Terms and Conditions


At Keperra Medical Centre, we strive to provide enrolled patients with access to exceptional healthcare services. However, it is important to note that the benefits and offers associated with enrolling are subject to availability, certain Medicare regulations, any unforeseen factors, doctors’ discretion and change. We want to ensure transparency and prioritise your well-being, so please carefully review the following terms and conditions:


Bulk Billing Offers: Bulk billing for children and healthcare/ pension card holders applies for participating doctors, and may exclude certain types of services including complex consults, procedures or weekends. Bulk billing is not applicable to after-hours and additional costs may be incurred for procedures, certain vaccines, consumables. Bulk Billing for annual health checks refers to health checks for specific age groups, otherwise gap fees may still apply. Please review the practice fee policy on our webpage for more details.


MyMedicare Enrolment Eligibility: As per the current Medicare requirements you must have had at least 2 face-to-face visits recorded with the practice you wish to enrol at in the previous 24 months for you to be eligible to enrol.


Medicare Rules and Changes: Our services are governed by the rules and regulations set forth by Medicare. Any changes or updates to Medicare policies may affect the offerings for enrolled patients. We are committed to complying with these regulations and will adjust our practices accordingly.


Communication of Changes: In the event of any changes to the benefits, policies, or terms and conditions mentioned above, we will make reasonable efforts to communicate these changes to enrolled patients. We understand the importance of transparency and will strive to keep you informed of any modifications that may affect your healthcare experience.


At Keperra Medical Centre we value the trust and loyalty of enrolled patients. While we strive to provide consistent benefits, we must reserve the right to make changes to enrolled patient benefits when necessary. Factors such as evolving healthcare regulations, government policies, practice capacity or other unforeseen circumstances may require adjustments to ensure the continued delivery of high-quality healthcare services. We understand the importance of effective communication, and we will make every effort to notify enrolled patients of any changes. We are committed to providing you access to the best possible care and support throughout your healthcare journey.


 

Thank you for choosing Keperra Medical Centre.